Real Estate Growth + Leadership
Care Deeply. Lead Boldly.

Build it by design.Not by default.

Business by Design helps real estate professionals create greater clarity, consistency, systems, and accountability.

Carmen Mauldin
THE STANDARD
Grace and Standards
People • Progress • PossibilityLoving People • Higher Standards • Bigger FuturesCare Deeply • Lead Boldly • Hold the StandardPeople • Progress • PossibilityLoving People • Higher Standards • Bigger FuturesCare Deeply • Lead Boldly • Hold the Standard
Welcome to Grace & Standards

Built around people. Driven by possibility.

Grace gives people room to grow. Standards give them somewhere to go.

Our purpose is to create a community of high-performing real estate professionals who feel seen, supported, and challenged to grow—with grace for where they are and standards for where they’re going.

Grace and Standards team
Community over competition

Same people.
Higher standards.
A brighter future.

Business by Design

Build a consistent, profitable real estate business—on purpose.

$1.5M–$4M

A coaching program for real estate agents who are ready to stop rebuilding their business every month.

Who This Program Is For

You have proven you can sell real estate.

The challenge is creating enough consistency, structure, and focus to turn occasional success into a predictable business.

01Produce between $1.5 million and $4 million annually.
02Depend too heavily on referrals, random opportunities, or market momentum.
03Struggle to maintain consistent lead generation.
04Feel busy but cannot clearly connect activity to results.
05Lack a reliable follow-up system.
06Need stronger business habits and accountability.
07Want to increase production without sacrificing personal life.
08Are ready to operate like a business owner—not simply react like a salesperson.
The shift

Move from scattered activity and inconsistent income to a clear, repeatable operating system designed for predictable production.

Book a Coaching Fit Call
The Transformation

From reacting to operating.

Agents enter with scattered activity, inconsistent income, and uncertainty about what to prioritize. They leave with the structure, numbers, habits, and plan required to grow with clarity.

Agents often enter with

Scattered activity and inconsistent income
Unclear priorities and unreliable follow-up
Business that depends on personal effort and market momentum
Little visibility into the numbers that drive results

Agents leave with

A clear production and income goal
A defined lead-generation and database strategy
Weekly activity standards and a practical operating schedule
A repeatable appointment and conversion process
Greater confidence in their numbers
A personalized plan toward—and beyond—$4 million in volume
The Framework

Seven parts. One operating system.

Every part of the program connects the agent’s goals to the daily and weekly actions that create business.

01

Define the Business

Establish annual volume, transaction, and income goals; personal financial requirements; average sales price and commission assumptions; required appointments and conversations; working hours; personal boundaries; and a measurable definition of success.

02

Build the Database

Consolidate and organize contacts, categorize the sphere and opportunities, identify overlooked relationships, set database growth expectations, and create a consistent communication and follow-up rhythm.

03

Create Predictable Lead Generation

Select a focused combination of sustainable lead sources, including sphere, open houses, farming, social media, online leads, referrals, community involvement, partnerships, prospecting, and educational events.

04

Strengthen Conversion

Build confidence in conversations, discovery questions, follow-up, objection handling, appointment setting, consultations, value communication, commitment, and conversion tracking.

05

Install the Weekly Operating System

Protect time for lead generation, follow-up, appointments, client service, transactions, business development, personal commitments, and weekly planning.

06

Track the Right Numbers

Manage the leading indicators: new contacts, conversations, follow-up, appointments, agreements, contracts, closings, volume, and gross commission income.

07

Build the Next Stage

Prepare for stronger conversion, higher average sales price, listing focus, administrative support, repeatable client experiences, profitability, a small team, and growth beyond $4 million.

Recommended Program Structure

A 12-week coaching experience.

Every week includes

One 60-minute group coaching session
A focused implementation assignment
Weekly scorecard submission
Script practice or role-play
An accountability check-in
Templates, trackers, and working resources
Access to a private coaching community
WeekFocusOutcome
01Business VisionDefine the business, income goal, and personal priorities.
02Know Your NumbersCalculate the transactions, appointments, and conversations required.
03Database FoundationClean, categorize, and activate the database.
04Lead-Generation PillarsSelect three sustainable sources of business.
05Weekly Operating RhythmBuild a calendar that protects income-producing activity.
06Follow-Up SystemCreate a clear plan for every active opportunity.
07Appointment ConversionImprove scripts, confidence, and appointment setting.
08Consultation ExperienceStrengthen buyer and seller consultations.
09Visibility and AuthorityDevelop a simple, consistent local presence.
10Client ExperienceBuild a service process that generates reviews and referrals.
11Profit and ProductivityUnderstand expenses, profitability, and time allocation.
1290-Day Growth PlanLeave with the next quarter fully designed.
Accountability Rhythm

Commit. Complete. Measure. Adjust.

The purpose is not simply to hold agents accountable. It is to help them recognize which activities consistently produce results.

01

What did you commit to doing?

02

What did you complete?

03

What result did the activity create?

04

What will you adjust this week?

Core Program Deliverables

Leave with the business built on paper—and ready to operate.

Every participant receives practical tools designed to create immediate clarity and ongoing accountability.

One-page annual business plan
Personalized production calculator
Lead-generation plan
Organized database strategy
Weekly operating calendar
Follow-up tracker
Conversation and appointment scorecard
Buyer consultation framework
Seller consultation framework
Client experience checklist
90-day implementation plan
The Program Promise

In 12 weeks, build a clear, repeatable operating system for generating opportunities, converting clients, and growing beyond inconsistent production.

The program cannot guarantee a specific number of closings. Agents who implement the system will leave knowing exactly what activities their goals require—and how to measure whether they are on track.

You do not need more disconnected ideas. You need a business that tells you who to contact, what to do each day, which numbers matter, where opportunities come from, and how to grow without losing control of your life.

Business by Design helps emerging agents turn proven potential into predictable production.

Build it by design. Not by default.

Ready to create the operating system behind your next stage of growth?

Book a Coaching Fit Call
What We Hold

Truth with kindness. Results through action.

Grace & Standards is based in Otsego, Minnesota.

People First 01
Truth With Kindness 02
Accountability 03
Growth Mindset 04
Community Over Competition 05
Results Through Action 06
From Carmen Mauldin
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Coaching Fit Call

Ready to build your business by design?

Schedule a 30-minute Coaching Fit Call with Carmen to explore Business by Design. We will discuss investment, coaching delivery and schedule, and your next available start date before enrollment.

Book a Coaching Fit Call
Grace and StandardsGRACE & STANDARDSOtsego, Minnesota© 2026